Refund policy

100% Customer Satisfaction Guarantee

If, for any reason, you are not satisfied with your purchase, please contact us at service@r4i.us. We will do our best to make it right.

RETURNS

In the event of defects or damage, please contact us before you mail any items to us. You can return the product and get a full refund of the purchase price up to 10 days from the delivery date, but depending on the circumstances, we may not require a return.  Please allow up to 3 business days for your refund to be processed.

If you return any item for any other reason, you are responsible for the postage costs and a 20% restocking fee. Please package these returns carefully. If all items are not returned in the original condition, you may receive a reduced refund.

ORDER CHANGES OR CANCELLATIONS

Please contact us before your order is shipped to make changes, or to cancel your order for a refund, less a 20% restocking fee. Once an order has shipped, our normal return policy applies.

INTERNATIONAL ORDERS